Return 

A return and a refund can be performed within 5 days from the delivery date.

The jewelry should be in the original purchased condition, including all product documentation.

For refund of products purchased via PayPal or a credit card please allow 2 weeks for your account to be credited.

Exchange 

An exchange can be performed within 5 days from the delivery date.

Final Sale

Custom Orders are final sale and cannot be returned or exchanged.

All Jewelry items purchased with over a 10% discount are final sales and cannot be returned. They can only be exchanged.

Charges:

In any case of return, exchange or cancellation of the purchase, the shipping cost will be deducted from the total refund amount. 

If you wish to request a return or exchange, please email us at the following address and we would be happy to guide you through the process. contact@daniellegerber.com