For most items – it really is! A lot of the pieces on the website are flexible with the stones we set to them. The stone each piece is set with was chosen for energetic reasons as well as the visual resons. If you think you will enjoy the piece better with a different stone – do not hesitate to contact us and see what your possibilities are at:contact@daniellegerber.com or here.

Of course! The options listed are the ones we usually keep in stock. Different sizes can be purchased as a custom order. Simply contact us at: contact@daniellegerber.com or here and we will create a custom order for you.

If you have a vision for a dream piece of jewelry, we would be honored to help you achieve it. Danielle’s passion is for designing pieces that will make your heart beam with joy. contact us at: contact@daniellegerber.com or here and we will get back to you with more information on the steps to making your dream come true.

It will be our honor. Engagement rings hold so much power and love within them, and we will be happy to be a part of your love connection and create your perfect engagement ring, as well as the wedding band itself.

DG team is here for you.

For any question on the pieces and advice on sizing do not hesitate to contact us at : contact@daniellegerber.com or click here.

Most Danielle Gerber jewelry pieces are custom-crafted to order unless specified as in-stock.

Please allow up to 14 business days for us to prepare your order for shipping. For sale items, please allow up to 21 business days.

If you need your order by a specific date, email us at contact@daniellegerber.com with "RUSH ORDER" in the subject line, and we’ll work with you to find the best solution.

We offer free shipping for orders over $350.
All order under $350 require $15 for shipping.

Here are the full details of our Shipping Policy.

We ship all our orders express worldwide, door to door. It takes 2-5 business days (to most countries). 
Ready To Ship Items - processing time is 1-3 business days, as we maintain stock of these items.

Yes! For orders over $350, shipping is free worldwide.

Yes! We ship all our orders via secured, express worldwide, door to door shipping.

We're proud to offer worldwide shipping, ensuring everyone can experience the magic of the Danielle Gerber brand!

Prices presented at the web site usually include the relevant local VAT.

We perform the billing process for all countries except USA through GLOBAL-E, a trusted third-party company. (For USA we use the standard Shopify’s billing process).

Global-E simplifies the VAT process by collecting the applicable local VAT at checkout and including it in the customer’s receipt, eliminating the need for the customer to handle VAT when it goes through customs. Global-E ensures that the collected VAT is transferred directly to the appropriate local authorities. For worldwide shipping, Global-E partners with DHL to provide reliable and efficient delivery.

For US orders, we use Shopify’s standard billing process.

Thanks to the trade agreement between Israel and the United States, import taxes do not apply to shipments from Israel to US customers.

If you receive a payment notice for your shipment, please do not make any payments. Instead, please inform us, and we will resolve the issue for you.

Absolutely! We're committed to ensuring you love our pieces to the fullest.
The warranty period is five years for fine jewelry and three months for fashion jewelry.
We'll take care of your product for any damage during the warranty period. In case of damage to the jewelry, please email us at contact@daniellegerber.com with the issue, and our customer service team will handle everything!

The warranty period is five years for fine jewelry and three months for fashion jewelry.

You can find all the information about our warranty on this link.

We'll take care of your product for any damage during the warranty period.
In case of damage to the jewelry, please email us at -contact@daniellegerber.com with the issue, and our customer service team will handle everything!

We offer to clean your jewelry with no extra payment needed!

If you’re interested, please email us at -contact@daniellegerber.com and our customer service team will handle everything!

Yes, we offer full and partial refunds.

Read more in our return policy

Custom Orders are final sales and cannot be returned or exchanged.

Fine Jewelry items (14K/18K gold) purchased using a discount code higher than 15% are eligible for  exchange only.

In any case of return or exchange or cancellation of the purchase, the shipping cost (if paid by the customer) will not be refunded.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

If you wish to request a return or exchange, please email us at -contact@daniellegerber.com with the issue, and our customer service team will handle everything!

We're so glad you're interested in starting a custom design process.

To get started, please visit the Custom Design page on our website and complete the form. Once we receive your request, you'll be able to schedule a 1:1 meeting with Danielle and discuss the next steps in the process.

We first arrange an online meeting with our designer, Danielle, to discuss your requirements in detail and agree on a final budget.

Once you decide to move forward, a $500 down payment will be required to begin designing and building the 3D mockups. The amount of the deposit will be subtracted from the bespoke piece's total price.

Throughout the entire design process, Danielle will take charge of all communication regarding your vision. Her expertise and attention to detail will ensure a truly personalized experience where your vision is not only fully understood but also exquisitely translated into a masterpiece.

The tailor-made design journey, from the initial concept to the ultimate realization, generally takes 3 to 6 weeks.

To ensure complete satisfaction, we offer a highly visual experience.

This includes sending you videos showcasing the gemstones you can choose from, providing 3D sketches, and even showing you a video of the final piece before it is shipped from our studio.

During the process, there will be three review rounds where you can provide feedback and make changes until we achieve the result that feels perfect to you.

​All our earrings on the website are sold individually, but of course, you can purchase them as a pair variation as well.

When choosing the earring, please select your preferred option - regular butterfly back for standard pierced ears or screw back for cartilage piercing.

Our regular earrings feature a lovely 14K gold butterfly clasp for earlobe piercings.
If you're going for cartilage piercings, our piercing earrings come with a unique screw-back clasp that you won't even notice.

Diamonds vary in cut, color, clarity, and carat weight. These factors affect their appearance and value.

For any consultation please contact us at -contact@daniellegerber.com and we’ll be happy to assist and guid you with everything.

Of course.

Through a custom design process, we offer matching wedding bands and engagement rings for both the bride and groom.

Yes, we offer custom
engraving services for your ring, or any piece of jewelry.

You can choose from our collection or design a custom band or engagement ring of your own ! To create a bespoke ring, please feel this form. We are here to make your dream ring come to life.

Yes, we offer personalized consultations to help you find the perfect engagement ring.

Please contact us at -contact@daniellegerber.com and
we’ll be happy to scheduele 1:1 calls and assist you with everything.