GIFT CARD

GIFT CARD

$100
Denominations:
Quantity:
-THE GIFT CARD IS VALID FOR ONE YEAR- 
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WORLDWIDE SHIPPING OPTIONS:
 I. Orders below $350,  
US\ Canada \ Europe: Express Shipping: $15, 3-5 business days.  (Excluding processing time).  
 
Australia \ South Africa: Express shipping: $28, 3- 7 business days, (Excluding processing time).  
 
Other countries: Varies by country. Price will be updated at the check out.
 
II. Orders of $350+, Free Express shipping worldwide, 3-5 business days (Excluding processing time).  
 
Processing time: All Danielle Gerber jewelry is made to order unless stock is already on hand. Please allow us up to  14 business days for your order to process and prepare before shipment. We are a small team and all pieces are made by hand; we appreciate your patience, we promise it is worth the wait!
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Rush Orders: If you need to receive your order by a certain date, please email contact@daniellegerber.com with the subject line RUSH ORDER and we'll discuss the best option for you.
Signature requirement: Our shipping method is an express hand- to - hand delivery. We do our best to make sure your goods arrive safely and directly to your hands. If you choose to waive the signature requirement offered by DHL, you waive the insurance with us as well. We are not responsible for the arrival of your parcel and where it is left for you. If something happens to it - we cannot assist in replacing \ refunding the items.
 

Customs and Duty Charges

Non-US customers:

Prices presented at the web site usually include the relevant local VAT.

We perform worldwide payment through GLOBAL-E, a trusted third-party company. Global-E usually collects the relevant local VAT during the check-out process and presents it to the customer in the receipt, so that customer does not need deal with it when the package goes through customs. Global-E will transfer the VAT to the local authorities. Global-E uses DHL for actual shipping worldwide.

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Returns and Refunds

Your satisfaction with Danielle Gerber jewelry is our top priority! A refund can be made up to 14 days from the date of the delivery of the products for items from the Fashion collection ONLY. As long as the jewelry has not been worn and are in their original purchased condition, including all product documentation.

Upon return of product purchased via PayPal or any credit card payment please allow 2 weeks for your account to be credited.

Charges:

In any cases of return for exchange or cancellation of the purchase the shipping cost will not be refunded. The same applies to any insurance and /or tax fees. 

You will be responsible for paying for your own shipping costs for returning your item to our wearhouse. 

If you wish to request a refund, please email us at the following address and we will be happy to guide you through the process. contact@daniellegerber.com .

Ring Sizes & Custom orders

All gold rings are final sale and cannot be returned or exchanged. Each ring is made to order accordingly to your requested size. 

Gold Items Cancellations

If you cancel your order within 12 hours, you will receive a refund. However, after 12 hours you’re subject to up to a 50% restocking fee based on the materials of the piece and the amount of work that's been done.

RETURNS

The Danielle Gerber family strives for the highest customer service and wants all customers to be  happy satisfied with their purchase. However, as each piece is crafted by hand to order, outside of repairs and issuing a claim for defect, we do not accept returns or exchanges on gold items. If your piece has been damaged or is defective please email contact@daniellegerber.com for a repair authorization within 24 hours from receiving your order. 

 

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