Express Shipping Worldwide:
We ship all our orders express worldwide, door to door. It takes 2-5 business days (to most countries).
Potion Bottle Necklaces (Gold plated) - order processing time is 1-3 days, as we maintain stock of these items.
All other Danielle Gerber jewelry is made to order unless stock is already on hand. Please allow up to 14 business days for your order to process and prepare before shipment. We are a small team and all pieces are made by hand; we appreciate your patience, we promise it is worth the wait!
* Some specific items might take up to 21 business days (FINE potion bottle necklaces) - stated in item's information.
Rush Orders: If you need to receive your order by a certain date, please email email@example.com with the subject line RUSH ORDER and we'll discuss the best option for you.
Signature requirement: Our shipping method is an express door to door delivery. We do our best to make sure your goods arrive safely and directly to your hands, thus, we require your signature upon accepting the package.
If you choose to waive your signature requirement for accepting the package, and you tell the shipping company - that contacts you to coordinate the delivery - to leave the package outside your door, then you waive the insurance with us as well. In such case, if something happens to your package after it was left by your door (e.g. disappeared/stolen) - we cannot assist in replacing \ refunding the items.
Customs and Duty Charges - Non-US Customers:
Prices presented at the web site usually include the relevant local VAT.
We perform the billing process all countries except USA through GLOBAL-E, a trusted third-party company. (For USA we use the standard Shopify’s billing process).
Global-E usually collects the relevant local VAT during the check-out process and presents it to the customer in the receipt, so that customer does not need deal with it when the package goes through customs. Global-E will transfer the VAT to the local authorities. Global-E uses DHL for actual shipping worldwide.