WORLDWIDE SHIPPING

Express Shipping Worldwide:

We ship all our orders express worldwide, door to door. It takes 2-5 business days (to most countries). 

Processing time: 

For items that are made to order, please allow up to 21 business days for your order to be processed and prepared before shipment. We are a small team and all pieces are made by hand with meticulous attention for details.
* Please note that orders made during sale periods may take up to 30 business days to be processed before shipping.

Rush Orders: If you need to receive your order by a certain date, please email contact@daniellegerber.com with the subject line RUSH ORDER and we'll discuss the best option for you.

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Return 

A return and a refund can be performed within 5 days from the delivery date.

The jewelry should be in the original purchased condition, including all product documentation.

For refund of products purchased via PayPal or a credit card please allow 2 weeks for your account to be credited.

Exchange 

An exchange can be performed within 5 days from the delivery date.

Final Sale

Custom Orders are final sale and cannot be returned or exchanged.

All Jewelry items purchased with over a 10% discount are final sales and cannot be returned. They can only be exchanged.

Charges:

In any case of return, exchange or cancellation of the purchase, the shipping cost will be deducted from the total refund amount. 

If you wish to request a return or exchange, please email us at the following address and we would be happy to guide you through the process. contact@daniellegerber.com